
* = required
If a class is cancelled by ILI/Transemantics, Inc., a full refund will be given. Group courses at ILI are non-refundable once the group course has begun. Private, semi-private and special group classes cancelled by the student(s) (including "no-shows") may be made up only if notice is given by the student(s) to ILI either by phone (202) 686-5610 ext. 105 or by email to ftodd@transemantics.com. The student(s) must call or send an email to cancel at least 24 hours prior to the scheduled class(es) or by noon Friday for any classes scheduled on Saturday, Sunday, or Monday. If student fails to cancel on time, full tuition must be paid for the missed class(es). Semi-private and small group classes must be cancelled by all students enrolled in class. Cancellation by just one student (in a semi-private or special group class) is not accepted and does not release that student from paying for the missed class. Missed group classes may only be made up if the same level is being offered on another day and the class is not at full capacity. Once received by the student(s), books and other materials are the property of the student(s). Once distributed, Transemantics does not accept returns and makes no refund for such materials. Refunds will be issued within 30 days of receipt of written notification from the student. The regular hourly rate will be applied to all attended classes for the purpose of the calculation of the refund amount. Unused credits and prepaid classes will be forfeited six months after last attendance.